Live Oak Gottesman
Thanks for helping to make our company holiday party a huge success. We are pleased to have been the inaugural event at GO, the venue was perfect, and we’ll certainly be back. We’ll also promote the venue to our professional networks and tenants as a great place to hold an event.
Alex did a really nice job of communicating pre-event and making sure we had everything we needed Friday night. He also accommodated all of our unique requests without blinking an eye. And went above and beyond the call by helping me out yesterday when I went back to empty out and load up the fire pits we used during the event. You have a good guy promoting the venue who very obviously wants each event and the venue to be a success. The bar staff did a great job on our bar service - Total pros.
We visited the store and the new outside bar area at Graceland Grocery after we set up for the event. Every single person on staff was pleasant, greeted us with a hello, and took great care of us while there.
In a service environment in Austin where good customer service is hard to consistently find y’all have done a great job with the staff at Graceland. And I pay close attention to the details around “service” and am not easy to impress in that arena. Thanks again and I’m sure Graceland is on its way to being a great success.
Chief Operating Officer